Concerns & Questions

If you have a concern or complaint related to the Department, our services, staff or policies please email it to info.dscyf@delaware.gov.

The info.dscyf@delaware.gov email is not for use for reporting suspected reports of abuse or neglect.  It is not monitored 24/7.  Instead, please call the Delaware Child Abuse and Neglect Report Line at 1-800-292-9582 or visit Iseethesigns.org.

Mail:
DSCYF
1825 Faulkland Rd
Wilmington, DE 19805-1195

Or if you are unsure who to contact, complete this Information Request Form. We will see that your question is forwarded to the correct staff member.

24/7 Crisis Hotline

Have a youth experiencing a behavioral health crisis? Call Mobile Response and Stabilization Services:

1-800-969-HELP (4357).

Child Abuse and Neglect Hotline

If you are concerned about a child’s safety or see signs of child abuse or neglect:

1-800-292-9582

Iseethesigns.org

Constituent Concern Liaison

Janet Taylor

Manager of Budget Planning and Management
James Bierbaum

Manager of Child & Family Care Coordination
Tracey Frazier, PsyD

Manager of Communications and Data
Laura Wood

Manager of Intake, Assessment, and Early Intervention
Jocelyn Langrehr, LPCMH

Manager of Medicaid Planning and Policy
Reid Millius

Family Advocate

Barb Messick, CPSP

Manager of Prevention Services
Rochelle (Shelly) Lazorchak, LCSW

Manager of Provider Network Administration
Kelly Dobrowolski, LCSW

Manager of Residential Services
Tamara Walker-Gladney, PhD

Manager of Quality Improvement
Heather Alford, PsyD

Medical Director
Vacant

Division Director
Trenee Parker

Division Deputy Director
Susan Murray

Division Director
Donna Thompson

Division Deputy Director
Mark Brainard Jr.

Education Unit Supervisor
Liz Terlecki
1825 Faulkland Road,
Wilmington, DE 19805
Phone: 302-424-8134
Area of Responsibility: All sites

Principal
Vacant
959 Centre Rd.
Wilmington, DE 19805
Phone: 302-993-3850
Area of Responsibility: Ferris School and Silver Lake

Supervisor of Curriculum and Assessment
Vacant
10 Central Ave.
New Castle, DE 19720
Phone: 302-256-5694
Area of Responsibility: All sites

Transition Specialist
Jackie Katz
959 Centre Road
Wilmington, DE 19805
Phone: 302-993-3855
Area of Responsibility:
Secondary Sites / Transition Services

Principal
Rod Sutton
10 Central Ave.
New Castle, DE 19720
Phone:
302-256-5620 (Terry Center)
Area of Responsibility: New Castle County Detention Center

Special Education Supervisor
Melissa Ward
1825 Faulkland Road, Bldg. 9
Wilmington, DE 19805
Phone: 302-993-4826
Area of Responsibility: All sites

Career Development and Education Liaison
Vacant
959 Centre Road
Wilmington, DE 19805
Phone: 302-683-8543
Area of Responsibility: Job development and resource development for DSCYF students

Principal
Erica Foster-Holt
1825 Faulkland Road, Bldg. 9
Wilmington, DE 19805
Phone: 302-633-8539
Area of Responsibility: Cleveland White School and Terry Center

Principal
Donya Maull
750 N. DuPont Boulevard
Milford, DE 19963
Phone:
302-424-8136
Area of Responsibility:
Stevenson House Detention Center

Administrative Specialist III
Kathy Cannon
1825 Faulkland Road
Wilmington, DE 19805
Phone: 302-633-2560
Area of Responsibility: All sites

Department Privacy Officer

Manager of Quality Improvement
Varina Marshall

DSCYF Departmental Records Unit/DMSS
92 Christiana Road
New Castle, DE 19720 SLC: N720

Phone: 302-683-8475
Fax: 302-256-5675
Email: varina.marshall@delaware.gov

To request to view your personal Division of Family Services (DFS) file, or if you are an attorney wishing to submit a records request, please contact the Departmental Records Unit. Please submit all requests for records to DSCYF_Records_Requests@delaware.gov or via fax at 302-622-4479. For more information on the Records Unit, view this page.

Office of the Cabinet Secretary

Cabinet Secretary
Steven E. Yeatman

Deputy Secretary
Alison McGonigal

Chief Policy Advisor
Eric Hastings

Communications Director (Media Relations)
Karen Smith

Phone: 302-633-2500
Email: info.dscyf@delaware.gov